PG&E Corporate Responsibility and Sustainability Report 2018

PG&E Chapter 11 Update

Customers &
Communities

Key Sustainability Indicators

1,288 GWh
Electricity saved through customer energy efficiency, exceeding our target
41.4%
Percentage of PG&E’s overall procurement with diverse certified suppliers
Full list of indicators

At PG&E, we are committed to delivering safe, reliable, affordable and clean energy to the 16 million Californians we are privileged to serve. Our goal is to know and understand our customers so we can provide them with the service that fits their needs. That commitment extends to working at the local level to support the vitality of the communities where our employees live and work.

Highlights

  • Helped customers save approximately $300 million on their energy bills and avoid the emission of more than 280,000 metric tons of carbon dioxide through our energy efficiency programs.
  • Brought the total number of interconnected private solar customers to nearly 400,000.
  • Expanded our energy efficiency financing program, which provides commercial customers and government agencies with loans for energy efficiency upgrades with no out-of-pocket costs and zero interest, funding nearly 800 loans worth a total of $37.6 million.
  • Began construction of new charging stations under our EV Charge Network program, installing nearly 600 Level 2 charging ports at workplaces and multi-family dwellings.
  • Contributed nearly $28 million to charitable organizations through our Better Together Giving Program and the PG&E Foundation, designed to enrich educational opportunities, preserve our environment, promote emergency preparedness and support economic vitality.
  • Continued to offer our Solar Choice and Regional Renewable Choice programs, which give customers the option to purchase 100 percent of their electricity from a universal solar program, without the need to install private rooftop solar panels.
  • Achieved industry-leading supplier diversity results, spending $2.98 billion—or 41.43 percent of our total spend—with businesses owned by women, minorities, service-disabled veterans and LGBTQ individuals.