PG&E Corporate Responsibility and Sustainability Report 2017


At PG&E, we continually invest in our energy infrastructure to safely and reliably provide affordable and clean energy to nearly 16 million people in Northern and Central California. These investments allow us to strengthen our gas and electric systems; build a smarter, safer and more resilient energy grid; and meet the evolving needs of our customers in a way that creates a more sustainable future.

2016 Highlights

  • Convened an external Sustainability Advisory Council to guide our sustainability efforts.
  • Invested nearly $6 billion to enhance our infrastructure and improve safety and reliability.
  • Delivered some of the nation’s cleanest electricity to customers, with nearly 70 percent coming from greenhouse-gas free resources.
  • Achieved the second-best year for electric reliability in PG&E’s history, despite challenging weather.
  • Completed substantial work across our natural gas system, including testing new methane detection technologies that can survey pipeline infrastructure and gas storage facilities, allowing for quicker detection and repair.
  • Announced a joint proposal with labor and leading environmental organizations to phase out PG&E’s production of nuclear power in California by 2025 and replace it with a portfolio of energy efficiency and greenhouse gas-free resources.
  • Continued to plan for a future grid that can integrate more solar and renewable energy, electric vehicles and batteries distributed across the system.
  • Maintained one of the nation’s largest investor-owned hydroelectric systems—working collaboratively to manage these resources in times of drought and record precipitation.
  • Opened the third of three new state-of-the-art electric distribution control centers, transforming how we monitor and operate the energy grid.
  • Supported public policies that promote clean energy, workforce development, grid innovation and infrastructure investment within California and the nation.
  • Achieved earnings from operations of $3.76 per share, slightly ahead of guidance.

Key Sustainability Indicators

Number of valves automated in 2016, bringing the total to 268 valves that enable remote-control shutoff of gas in an emergency:
33 valves
Average time a PG&E customer was without power, a 35 percent improvement over the last decade:
108.9 minutes Full list of indicators